Data confidentiality is maintained through multiple means-physical security, technological initiatives, robust policies and constant monitoring. Various initiatives under security are listed below
  Physical Security  
  • Restricted Access to work area and desktops
  • Screening of visitors/employees by a security guard during entry and exit for data storage media like floppies, cds, usb drives etc.
  Data Security  
  • No data movement from US as data is housed in server farms in USA or is processed through remote access of client servers
  • Secure network and application access
  • Regular security audits are performed
  • All data is backed up on a regular basis in server farms to enable anytime viewing by the clients
  Network Security  
  • Use of secured line (128 bit SSL) to access and transmit data from servers in US
  • Segmented LAN with firewall protection
  • All ports except DNS and SMTP severs are disabled for the external world

PC Security

  • Individual domain accounts for each processor ensure that the access to source documents is restricted to authorized employees only
  • No fax and printing capabilities at the processing site
  • PCs used by processors do not have floppy/USB and CD ROM drives
  • PCs used in processing are denied email and web access
  • Regular updation of anti-virus software
  • Low usage of paper in the floor area
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