Client Snapshot
Industry:
Real Estate Investment Management (Fund Administration)
Location:
Florida, USA
Scale:
$100B+ in assets under management since inception
Fund Complexity:
NAV calculations, waterfall distributions, detailed investor reporting
Key Highlights
Close Cycle:
Reduced from 30–45 days to 20–25 days
Reporting Speed:
25–30% faster with predictable, calendar-aligned delivery
Accuracy:
15–20% fewer errors through layered quality controls
Efficiency:
25–35% less manual effort via standardized workflows
Client Background
The client is a Florida-based global investment management firm specializing in real estate, with over $100 billion in assets under management since inception. The firm manages multiple complex fund structures serving institutional and private investors, including investment vehicles with sophisticated NAV calculations, waterfall distributions, and detailed investor reporting requirements.
With growing fund complexity and investor expectations, the client required accurate and timely financial processing to satisfy both auditors and investors. OHI partnered with the client to streamline and stabilize fund administration—improving precision, operational efficiency, and transparency across the close and reporting cycle.
Business Challenge
Close-cycle delays, inconsistent processes, and fund complexity increased operational strain and compliance risk.
Delayed Close and Resource Strain
Financial statements were completed 30–45 days after period-end due to late upstream data and constrained internal bandwidth.
Lack of Process Standardization
The absence of standardized close checklists and SOPs led to inconsistent execution across reporting periods.
Limited Close Visibility
Without real-time tracking, the team lacked visibility into progress, bottlenecks, and dependencies during close.
Accuracy Risk in Complex Fund Structures
Tight timelines and sophisticated NAV and waterfall calculations increased post-close adjustments, rework, and investor queries.
OHI's Approach & Solution
Discovery & Transition Planning
- Conducted a comprehensive assessment of fund accounting processes, reporting timelines, and role ownership
- Designed a structured transition plan with clear governance, timelines, and service standards
- Established clear turnaround expectations and quality benchmarks
Pilot Phase
- Started with 4 funds supported by a dedicated OHI team
- Standardized accounting processes through SOPs, validation checklists, and review steps
- Held regular status and governance reviews to ensure alignment and smooth knowledge transfer
Execution & Stabilization
- Took end-to-end ownership of fund accounting and administration covering pre-close, quarter-end close, and reporting
- Standardized core fund accounting operations across journal entries, bank reconciliations, income recognition, PCAP accounting, and roll-ups to fund level
- Delivered a consistent quarter-end and annual close including multi-currency NAV calculations, balance sheet reviews, and fund financial statements
- Managed capital activity and waterfall calculations covering capital calls, distributions, allocations, and promote structures
- Produced bespoke investor and management reporting supporting standard deliverables and ad-hoc requests
- Strengthened controls and audit readiness by coordinating with auditors and implementing maker-checker reviews to reduce errors and rework
Results & Impact
| KPI | Before OHI | After OHI | Improvement |
|---|---|---|---|
| Fund Reporting Timeline | Often delayed and inconsistent | Predictable, calendar-aligned reporting | 25–30% faster delivery |
| NAV & Financial Accuracy | Frequent post-close adjustments and rework | Layered QC and maker-checker reviews | 15–20% fewer errors |
| Quarter-End Close | 30–45 days to complete close | Reduced close cycle | 20–25 days |
| Operational Efficiency | Manual, inconsistent workflows | Standardized processes and execution | 25–35% less manual effort |
| Audit Readiness | Reactive audit support, documentation gaps | Audit-ready reporting and stronger documentation | Strengthened controls |
| Management Focus | Senior team involved in execution and issue resolution | Teams refocused on oversight, analysis, and investment support | More capacity for value-add work |
OHI enabled a controlled portfolio expansion with strong internal controls and predictable delivery—strengthening client confidence and supporting continued partnership opportunities.
“OHI brought structure and discipline to our close and reporting cycle. The improved controls and standardized execution reduced rework and enhanced audit readiness across our funds.”
CFO
Florida-Based Real Estate Investment Firm
Improve close speed, NAV accuracy, and audit readiness across your real estate funds
Standardize fund administration workflows, reduce rework, and scale confidently with institutional-grade controls.
