Case Study

Case Study – HOA Bank Reconciliation

Case Study 3

Client Profile

A large-scale Community Management firm based in Atlanta, Georgia. They manage more than 1,100 Homeowners Associations (HOAs) with over 200,000 units.

aily reconciliation of mid-volume bank accounts and validating auto-tick entries accuracy. Ensure timely posting of all bank items within the month to align with cash-based financials. The Bank Reconciliation Specialist is responsible for reconciling two hundred bank accounts daily and over 400 reserve bank accounts monthly.


Accounting challenges


  • Managing High Transaction Volume: Managing a large volume efficiently for thorough reconciliation. 
  • Checking Auto-Ticking transaction accuracy: Making Sure Automatic Transactions Are Reconciled Correctly, Which Can Take Time. 
  • Timely Posting and Tracking of Open Items: Ensuring Prompt Recording of all Bank Reconciliation Entries to Keep Financial Records Current, While Addressing High-Volume Bank Inquiries for Timely Resolution. 
  • Ensuring Accurate Statement Uploads: Supervising the Proper Upload of Bank Statements, Occasionally Dealing with Mix-Ups in Account Statements for Operating, Reserve, and IDC Purposes. 
Accounting solutions clipart

Existing Set-Up OHI Role

  • Heavy workload at the start of each month requires Bank Reconciliation Specialists to possess efficient time management skills. 
  • Diligence is essential, including correct transaction matching, timely resolution of open items, and accurately reconciling automatically ticked entries to avoid errors. 
  • Verifying the correct bank statement attachment at month-end is important for financial package consistency. 
CPA case study


  • Continuous Training & Standard Procedures: Train the Bank Reconciliation Specialist regularly to enhance efficiency. Establish clear guidelines and standardized procedures for open item resolution. Initiate bi-weekly client communication for faster resolution. 
  • Enhance Auto-Tick Validation Mechanisms: Develop and implement robust validation mechanisms to ensure the accuracy of auto-ticked transactions. 
  • Second Level Review: Implementation of additional quality control measures. 
  • Ongoing Enhancement: Incorporate client feedback for continuous process improvement. 


Enhanced Process Efficiency

Increased efficiency by 15% by automating steps of the process or standardizing the process steps, reducing the need for resolving unreconciled item queries.

Boosted Reconciliation Accuracy

Improved accuracy of reconciliation entries, leading to more reliable financial records.

Timely Financial Updates

Timely posting of all bank items, ensuring alignment with cash-based financials and facilitating better decision-making.

Expansion through Effective Outsourcing

Effective Outsourcing Leading to BR Process Expansion and Month-End Financial Initiation for OHI.

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