The client is a mid-sized accountancy firm based in Dallas, Texas. The Client provides accounting, payroll and individual and corporate tax return preparation services to a diverse mix of small-medium businesses. The outsourcing project at our firm started with 5 end-clients and was extended to 80 end-clients in five months. It covered accounting (monthly bookkeeping, year-end closing and write-up services) and payroll services.
e.g. Use of a file tracker system with document identification numbers to clearly highlight missing data or documents. This reduced the time-spent on data-related queries/clarifications.
The client has been able to reduce the over-head costs significantly to the extent of ~ 40% in the first four months
Consistently meeting 95-96% of the client deadlines–Accounting and 99.5% in payroll services
Average turn-around time for write-up (a specialized accounting service) reduced from 3 days to 2 days
If you are interested in knowing more about how OHI can help your organization, please email us at firstname.lastname@example.org/
email@example.com or call us at +1-646-367-8976 (US) /
+44 20360 83041 (UK) /
91-11-26475715 (India). We can also provide a cost-benefit analysis customized for your organization.