A mid-sized tax firm based in Chicago, IL with a successful track record and a large tax return preparation practice. The Client provides tax resolution, tax preparation, bookkeeping and accounting services to a diverse mix of small-medium businesses. The outsourcing project at our firm started with a test period of one week and was extended to almost 300 man-hours in the very first month. The services required were accounting and clean-up activities in QuickBooks.
We choose a specialist team of accountants who had worked extensively in QuickBooks and small clients earlier and clearly understood the intricacies in backlog accounting in QuickBooks.
A pilot phase of one week was designed to process six months of data each for two end-clients of the CPA firm. The test phase was a success and the client quickly expanded the work volume to cover two full time junior accountants.
The client saw savings of over 35% in the first two months. Savings of about 50% is expected for the ongoing process through better through put
Fast turnaround time even for multi-year backlogs ensures that the more throughput
The accounting practice was a secondary practice compared to tax practice for the client. This successful pilot has allowed the client to expand their accounting practice cost-effectively
Senior client staff are now increasingly focusing on high-value add services
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