Client Snapshot
Industry:
Global Real Estate Investment Management
Location:
Florida, USA
Scale:
$100B+ in assets under management
Portfolio Context:
200 hotels; 1,500+ assets across diverse classes
Key Highlights
GRESB Readiness:
Supported 2023 GRESB benchmarking utility data requirements
Data Audit:
Historical audit across 1,500+ assets and multiple asset classes
Data Quality:
35% improvement in data quality and reliability
Sustainment:
Ongoing ESG matrix reporting for acquisitions and dispositions
Client Background
The client is a Florida-based investment firm specializing in global real estate, managing over $100 billion in assets and recognized with 40+ awards in the Private Equity Real Estate (PERE) sector. As ESG reporting expectations grew, the firm needed a reliable, structured ESG and demographic dataset across assets, supported by traceable sources and consistent definitions.
The existing repository warehouse contained cluttered, unorganized, and inaccurate records with unclear source references. OHI was engaged to standardize key ESG data points, document source traceability, and improve the usability of existing repository tools through systematic cleansing and governance.
Business Challenge
Evolving ESG requirements and inconsistent source documents created standardization issues, sourcing delays, and unreliable repository data.
Changing ESG Requirements
As ESG expectations evolved, data needs changed frequently, requiring repeated reviews and updates.
Data Standardization Across Documents
Different reports used varied definitions, units, and formats for the same data points, complicating standardization.
Document Procurement and Source Gaps
Required reports were distributed across multiple sources, delaying extraction and increasing completeness risk.
Repository Data Quality and Traceability
The central repository contained inaccurate and unorganized data with unclear sourcing, limiting confidence in reporting outputs.
Evolving benchmarks and inconsistent documentation created repeated rework and reduced confidence in ESG reporting outputs. The client required a structured data dictionary, source traceability, and a repeatable audit-and-maintain process to sustain data quality over time.
OHI's Approach & Solution
Training and Standard Procedures
- Provided comprehensive training to align the ESG consultant with the client’s benchmark requirements
- Established standard procedures for extraction, validation, and documentation of ESG data points
Defined Data Points and Source Traceability
- Standardized each ESG and demographic data point across report types
- Documented each result with its source reference to support future audits and reviews
Cross-Functional Collaboration
- Coordinated with multiple departments to resolve inaccuracies and complete missing data points
- Improved repository usability by cleansing records and applying consistent structures
Governance Cadence
- Held weekly meetings with relevant stakeholders to track requirements, validate updates, and manage evolving expectations
- Maintained periodic reporting to monitor changes and ensure ongoing accuracy
Results & Impact
| KPI | Before OHI | After OHI | Improvement |
|---|---|---|---|
| GRESB Benchmarking Readiness | Utility data requirements difficult to support at scale | Portfolio utility data structured for benchmarking | Aligned to 2023 GRESB needs |
| Repository Data Quality | Cluttered, unorganized, inaccurate repository records | Cleansed data with standardized definitions | 35% quality improvement |
| Historical Data Audit Coverage | Limited confidence in legacy records | Historical audit completed across 1,500+ assets | Inaccuracies identified and corrected |
| Source Traceability | Unclear sources for stored data | Documented data points with source references | Audit-defensible repository |
| Ongoing ESG Reporting | Periodic reporting inconsistent | Maintained ESG matrix reports for acquisitions/dispositions | Sustained governance |
| Operational Efficiency | High rework from inconsistent definitions | Cost-effective processing procedures implemented | Improved throughput and accuracy |
OHI established a standardized ESG data framework with clear source traceability, improving repository usability and reporting confidence. The engagement strengthened GRESB readiness, delivered measurable data quality improvements, and put in place an ongoing governance cadence to sustain accuracy as requirements evolved.
“OHI helped us bring structure and traceability to ESG data at scale. Their standardization approach improved data quality, strengthened benchmarking readiness, and reduced rework.”
Florida-Based Global Real Estate Investment Firm
CEO
Make ESG reporting audit-ready with standardized, traceable data
Improve data quality, reduce rework, and stay benchmark-ready with structured ESG data cleansing and governance.
