Assistant Property Manager/Office Manager Role
Improve your day‐to‐day functions of the property management department and the functions of the Property Manager. We have experienced Assistant Property Managers/Office Managers at very economical rates who have good communication skills, have a customer service background and mindset. They are adept at multi-tasking and prioritizing work. We have 16+ years of experience working with 100+ commercial and residential real estate companies in California, New York, Texas, Florida, Colorado, Kansas and Washington. OHI has provided services in different real estate related activities in finance, accounting, operations, maintenance and marketing support to 150,000+ units across USA.
40-60% cost savings compared to in-house hired staff
Staff with at-least six year of relevant real estate experience
100+ commercial and residential real estate clients
Our Credentials
100+
Commercial & Residential Real Estate Clients
10 Million Sq. Foot
Served 150,000 Units and 10 Million Sq. Foot Across Clients
250+
Team Including CPAs, MBAs and Graduates
Clients Across USA
California | New York | Texas | Florida | Georgia | Ohio | Colorado | Kansas | Pennsylvania | Oregon | Washington and More
Key Real Estate Sectors
Homeowner Associations (HOA), Affordable Housing, Single Family Housing, Multifamily Apartments, Tax Credit & HUD Properties, Commercial, Student Housing, Retail, Industrial
We Serve Five of the Top 50 Real Estate Managers in USA
Real Estate Back Office Services
Maintenance Support Services
- Answering calls and responding to emails from tenants regarding maintenance activities
- Process maintenance requests and generate work orders, track their status with maintenance team
- Track maintenance team’s timesheets and work-orders against pre-decided standards to drive productivity of the in-house maintenance team
- Arranging apartment inspections
- Organize customer feedback calls with resident on the resolution of resident complaints
- Allocate tasks to different pre-approved vendors/sub-contractors for different maintenance related jobs
Vendor Research and Support Services
- Finding new vendors/sub-contractors or obtaining bids for maintenance activities such as snow removal, pest control, electrical repair etc
- Set-up new vendors/sub-contractors in the system
- Entry of vendors/sub-contractors invoices, utilities and other accounts payables
- Pay vendors/sub-contractors and utilities using Bill Pay and online transfers
- Resolve invoices and payments related issues with vendors/sub-contractors
- Regular vendor/sub-contractor reconciliation i.e. reconciling vendor/sub-contractor ledgers with your books to eliminate any over-payment/duplicate payments
Administration Support Services
- Welcome letters to new tenants and owners
- Entry of tenant leases into the leasing or accounting system
- Manage documents related to tenants, insurance policies, insurance claim paperwork
- Conduct exit interviews of residents to understand reasons behind move-outs
- Operational reporting to senior management regarding open complaints, outstanding rent etc
- Support marketing team/owner in Craig List postings and listings in Curbed, Apartment.com, Trulia among other real estate sites
- Perform all necessary functions to facilitate Tenant “Move In” and “Move Out” procedures including – Informing the tenant of the lease obligations, notifying them as their expiration date approaches & informing them of their obligations upon move out and processing security deposit returns
- Maintain logs related to – Essential Lead Maintenance (EMP), Project lists for individual properties and Unit turnover list
Marketing Support Services
- Creation of marketing collateral such as flyers, banners, brochures, gift cards, souvenirs, calendars and power point presentations
- Digital marketing support on Real Estate Listing Sites such as Craigslist, ForRent, Apartment, Trulia and more. This also includes postings for new/vacant units including pictures, responding to queries and passing on genuine prospects to the client
- Marketing Analytics Services including insightful reports covering relative ad performance across multiple listing sites
Interested In Knowing More
Watch it in Action
Pricing
Our indicative standard charges for Assistant Property Manager role are listed below. Custom packages of 25, 50 and 80 hours per month are available.
Staff Profile
Assistant Property Manager
Provides assistance with the day‐to‐day functions of the property management department and the functions of the Property Manager. They have very good communication skills, have a customer service background and mindset.
Our Blog
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- March 3, 2020
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Do you want to make the most out of your property investment? If your answer is yes, then here is a guide to help you out. Getting a tenant, regular rentals and ensuring lower vacancies are only part of your […]
- February 26, 2020
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8 Stress-free Property Management Tips for Landlords
As the owner of a property, you must be aware of how important it is to ensure that your investment is managed well. If you don’t keep track of your cash flows or guarantee that you are legally protected as […]
- February 21, 2020
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5 Tips for Commercial Property Management
The fundamental ideology of commercial property management is no longer the maintenance of a building in today’s mercurial and ever-advancing market. The meaning has broadened to include maintaining and effectively handling of business as-well. The building must offer an intellectual […]
- February 28, 2020
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